Bingo Extra Casino Terms and Conditions

This page sets out the terms and conditions that govern your use of Bingo Extra. It explains the relationship between us and our users, the rules that apply when you open and operate an account, and how we handle promotions, deposits and withdrawals. By registering or playing you agree to these terms and any subsequent updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and payment method unless we agree otherwise. You must not allow anyone else to access your account and you must notify us promptly if you suspect unauthorised access.

Verification and account limits

We may require identity and address verification before you can withdraw funds or where regulatory or security checks are necessary. We can set or require personal limits on deposits, losses or stakes and you may set your own limits via your account. Failure to provide requested documents may result in suspended withdrawals or account restrictions.

Eligibility requirements

To use our services you must be at least 18 years old and located in a jurisdiction where our services are permitted. By registering you confirm that you meet these requirements. We reserve the right to refuse or close accounts that breach eligibility rules or where we suspect fraudulent behaviour.

Acceptable platform use

You must not use the platform for unlawful purposes, for money laundering or to exploit promotions. Collusion, automated play or any attempt to manipulate games or promotional terms is prohibited. We may monitor activity and take action, including withholding winnings, closing accounts and reporting to authorities if we detect abuse.

General bonus and promotion rules

All promotions are subject to specific terms which will be published with each offer. General rules include one promotion per person unless stated, exclusions for certain payment methods and limits on maximum bet sizes while wagering bonus funds. Winnings from bonuses may be withheld until wagering and verification requirements have been met.

Deposits and withdrawals

Payments must be made from accounts in your name. We accept a range of payment methods; eligibility may vary by country. Deposit and withdrawal minimums and processing times will be shown in the cashier. Withdrawals are subject to verification checks, and processing times may vary depending on your chosen method and any regulatory requirements. We do not guarantee immediate payouts and may delay or refuse withdrawals where we have reasonable grounds to do so.

Dispute resolution

If you have a complaint please contact our support team. We will attempt to resolve disputes promptly and fairly. Where we cannot reach agreement you may be entitled to escalate the matter to an independent adjudicator or relevant regulatory body in your jurisdiction if applicable.

Updates to these terms and conditions

We may update these terms from time to time. We will publish revised terms on the site and, where appropriate, notify you by email or account message. Continued use of your account after any changes constitutes acceptance of the revised terms. If you do not accept the changes you should close your account and stop using the service.